{"id":51653,"date":"2019-09-02T11:12:58","date_gmt":"2019-09-02T09:12:58","guid":{"rendered":"https:\/\/ivi-fertility.com\/?p=51653"},"modified":"2024-02-23T14:44:35","modified_gmt":"2024-02-23T12:44:35","slug":"acreationstory","status":"publish","type":"post","link":"https:\/\/ivi-fertility.com\/blog\/acreationstory\/","title":{"rendered":"#acreationstory"},"content":{"rendered":"

We have been helping people to start families for 29 years now<\/strong>. It is the way we have been paving on a daily basis with our social and environmental commitment<\/strong>. In fact, at IVI, we work on making the journey towards motherhood a sustainable<\/strong> one. A journey that we embark on even before the patients cross the threshold of our clinics, through our internal processes and commitment to our employees, with the central focus of activity always on each and every patient.<\/p>\n

And this journey continues, it stretches further. Once our patients walk out the clinic\u00b4s door, we keep creating a legacy by means of promoting social projects, which solve problems our society is beset with. The roots of this path is where our commitments stem from. Because at IVI, we worry about and commit to the present and the future.<\/strong><\/p>\n

Commitment to patients<\/strong><\/h3>\n

They are the be-all and end-all. In that sense, our fundamental objective as a company is to bring reproductive medicine closer to other corners of the world so that all the people can fulfil their dream of having a child. Our patients\u00b4 satisfaction and happiness is, in fact, the daily motivation for our action. Any activity undertaken by the company is designed for our patients: your safety and well-being come first. \u00a0<\/strong><\/p>\n

Our goal is to be a benchmark of quality in the area of patient care, focused on identifying, analysing and eliminating any risks. Shared decision-making, as well as ensuring safe environment and processes for the patient, implementing controls, indicators and inspections necessary to inform about, prevent and mitigate the identified risks are part of the cornerstones of our service, aimed at excellence and highest quality.<\/strong><\/p>\n

This commitment stems from our values and stretches out to cover all the company areas. Our Patient Experience project, launched in 2018, is an example of the patient being at the centre of everything we do at IVIRMA.<\/strong><\/p>\n

What is more, it is of utmost important for us to listen to you, our patients, in order to improve our processes by specific procedures aimed at addressing your claims and complaints and to measure your satisfaction level. Our corporate channels provide daily interaction with all of you, and those interested in the work we do. They are an important channel for disseminating content related to our activity and at the same time, the main forum for expressing the users\u00b4 needs, requests and worries.<\/p>\n

Commitment to employees<\/strong><\/h3>\n

At IVIRMA, every employee is unique and their contribution to our mission is invaluable for succeeding in our labours. That is why, we manage our staff responsibly and promote social actions and projects focused on them. Some of the commitments to our professional workforce are:<\/p>\n